Porsche appears to have sent out a software update to their infotainment systems that causes them to constantly reboot. That's annoying enough on its own, but according to a new lawsuit the never-ending reboots also do fun things like drain the car's battery and spin the infotainment's harddrive into a death spiral. Oh and just for good measure each reboot produces a loud static POP to drive home the point that failure is inevtiable.
This is the correct procedure when updating the firmware on your PCM 3.1.v3.xx can only be updated to v3.43v4.xx can only be updated to v4.76If you require t. To update the maps in Porsche PCM3.0 or PCM3.1 you need to have disk with PCM firmware last version upgrade and 4 DVDs with maps update. The main problem on this way is that you also need a Porsche Map Update Activation code and dealership Porsche computer called PIWIS.
2011 - 2016 Porsche Cayenne (92A) PCM 3.1 Front & Rear View Camera Intreface. Map Update PCM 3.1 Navigation Database Europe 2019, latest official Europe maps by Porsche. PCM 3.1 EUROPE 2019 MAP UPDATE + activation code + software update + Instructions. Compatibility: Cayenne - 2011 - 2016; Macan - 2014 - 2016; Panamera - 2009 - 2016; 911 Carrera Models (991 generation) - 2012.5-2016.
About the Lawsuit ∞
- The plaintiffs say there wasn't any way to opt-out of the update, it just happened. Anyone else miss the good ole' days where a mecahnic actually needed to be around your car to break it?
- The lawsuit was filed in Northern Georgia but appears to include any Porsche owners that 1) received the update while owning or leasing a Porsche 2) have an XM radio and 3) Were updated from PCM version 3.0 or 3.1
Related Porsche Generations
At least one model year in these 3 generations have a relationship to this story.
We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.
1st Generation Cayenne
- Years
- 2003–2010
- Reliability
- 11th of 13
- PainRank™
- 2.63
- Complaints
- 28
Porsche PCM 3 (3.0) systems have been rebuilt in:
- 911 (997): 2009-2012
- Boxster (987) 2009-2012
- Cayman 2009 to 2012
- Cayenne (955, 9PA) 2009 and 2010
Error description
We can fix the following errors. For other problems, please contact us
- Unit reboot
- Music register cannot be accessed
- Touchscreen does not work
- Navigation map cannot be loaded
- Navigation map is not visible
- Phone does not work or does not activate
- DVD / CD cannot be read
- Hard disk makes ticking sound and device no longer responds
Procedure of the repair
As soon as we receive the device, we will assess the device and send you a repair proposal. Often within a few days.
We will repair the device and test it carefully after your agreement
In addition, we will always provide the device with
- Recent firmware (currently version 2.25)
- Recent navigation software (currently 6.5.1 version 2018/19)
- Error memory is cleared
- Relevant codes for your Porsche such as version, hybrid / non-hybrid, sound system type, etc.
That is why in 95/100 cases you no longer need to visit the dealer / specialist garage. In some cases, for example if the entire memory / flash is no longer available, you may still have to have the device taught-in at the dealer. We will deliver the device plug-and-play as much as possible.
Why Mbnaviworld?

We hear and read that repairs are offered by more parties. This means that it is a very common ailment which we can also confirm based on our own experience.
We believe, based on customer feedback and our own research, that we distinguish ourselves with:
- Update software (firmware) to latest state
- 95/100 success rate (if not previously opened).
- Navigation is updated when possible and applicable
- Retention of all unlock / option codes present
- plug and play. Because we have it for original equipment we can in most cases deliver the equipment completely plug and play.
Option codes
Porsche works with so-called option codes. These are codes to enable or disable certain functionalities such as navigation, bluetooth and usb. These codes are purchased once when the car is purchased by the 1st owner and are securely stored in the unit. Therefore, it is important to carry out the repair carefully so that these codes are not lost or become unusable. In these cases, you will need to purchase and install these codes again after repair. This often results in a substantial additional expense
Fortunately, thanks to our proven method, we can secure these codes unless the unit (memory) is completely “dead”. Fortunately, the latter case is rare to date.
Cost

Cost of repair based on research, but on average around Euro 600.00 incl. 21% VAT and 1 year warranty. Plug-and-play (* 1) and equipped with recent navigation software and firmware
Porsche Pcm 3.1 Update Disc
(* 1) We make every effort. However, in 5%-10% cases you should still go to the dealer. This when the unit is completely “dead”.
Available for ao. the following part numbers:
Porsche Pcm 3.1 Update 2018
Part Numbers:
- 997.642.170.04 / 99764217004
- 997.642.170.03 / 99764217003
- 997.642.170.11 / 99764217011
- 955.642.972.00 / 95564297200
- 7L5.035.884.E / 7L5035884E
- 7L5.919.193.G / 7L5919193G
- 997.642.170.03 / 99764217003
- 997.642.170.11 / 99764217011
- 997.642.271.00 / 99764227100
- 997.642.271.00 / 99764227100
Model Numbers:
Oa
Porsche Pcm 3.1 Navigation Update
- 6674 (Cayman, Boxster, 997)
- 6684 (Cayenne)